FAQs

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Q: What is the difference between Akira Solar products compares to others?

A: If you value your precious time and you concern about safety, then I am sure you will understand:

  • We use LifePO4 battery packs which are much longer lifespan and safe from combustion.
  • Better workmanship to ensure overall durability as it is made with Japanese standard.
  • It is made by only brand new quality parts (no refurbish or used items within).
  • We provide much longer warranty than any similar products.
  • Spare parts are available when needed.

Q: What kind of battery does the solar light use?

A: We use LiFePO4 (Lithium Ion Phosphate) which has much longer life cycle than normal Li-ion battery.

Q: How many charging cycles can it last? Is it more durable?

A: After 2000 cycles, it should still remain about 70% lifespan. (If we assume 1 day is 1 charging cycle, then it means 2000 days or almost 5.5 years.) That is why we have customers used our products since 7 years ago, and still using it without fail.

Q: How safe is it?

A: LifePO4 battery is very safe and has other advantages over normal Li-ion batteries. They are incombustible, meaning they will not burn in fire, therefore is safe for your properties. This is an important feature in the event of mishandling or under extreme temperature.

Q: How long does it take to fully charge the battery pack?

A: It depends on how much sun energy it captures, but generally about 6 hours under the bright sun.

Q: How long is the warranty period?

A: We provide up to 3 years warranty and the product definitely last much longer than that. That is why we have a lot of return cusotmers.

Q: Is the spare parts for free within the warranty period?

A: Our warranty covers the spare parts that become malfunction within the warranty period. 

Q: Will you have the parts when needed?

A: We are the producer that understand the importance of after sales services, so we are definitely able to supply you the parts needed.

Q: If the product is damaged by accident, is it expensive to purchase?

A: Just like any branded products, if the is malfunction or broken due to bad installation or damage by accident, you may purchase the spare parts from us. And the spare parts cost is very reasonable.

Q: Do we need to turn on/off the solar lights?

A: Solar lights turn on at night after detecting the absence of sunlight with a built-in photocell sensor. It will automatically turn on at night and automatically turn off during day time and charge the battery.

Q: Does solar lights charge it’s battery on cloudy days?

A: Yes, the charging process still works on cloudy days. Although the battery is not charged as quickly, the efficient solar panels can still generate electricity during partly cloudy days.

Q: Is the solar lights weatherproof?

A: Our solar lights is weatherproof. Long-lasting designs are typically able to handle ordinary outdoor rainfall.

Q: How long will the solar lights stay on at night?

A: They are designed to operate for the whole night as long as it is fully charged. Some of the lights are designed to have the same brightness throughout the whole night. Some will get dimmer after midnight. Some comes with motion sensor and become bright whenever someone passes by. So it depends on the type of solar lights you choose.

Q: Why do the solar lights gradually dim after midnight?

A: Solar lights are programmed to adapt their brightness in sync with typical activity levels, shining brightly in the early night and dimming in stages after midnight. This gradual reduction conserves energy, ensuring the lights stay on until morning and reserve power for cloudy days, providing efficient and reliable illumination for all outdoor areas, including streets and gardens.